Prior to downloading you should contact Artwork and request the following information:
In order for us to generate license strings you need to provide us your machine's ID. This is best done by downloading the lmtools.zip utility and running it on your machine. Use the System Settings tab and copy the Ethernet Address and Disk Volume Serial Number that it displays. See below:
The self extracting installation program requires a password that you must obtain from Artwork before it will execute. The GBR2GREYSCALE executables and DLLs are protected either by a hardware key or locking to your machine's network card.
Artwork's FTP site requires a login and password to gain access. This information will be provided to you with the license strings.
If after clicking on the link you get a This Page Cannot be Displayed error, this may be due to Internet Explorer's problems accessing password protected FTP servers. In that case, please review the possible fixes on our support page.
Many corporate fire walls now block FTP transfers completely, or they block the downloading of .exe files. If this is the case you may only get a message that the site is unavailable or the file can't be found. Please contact your IT department and request assistance.