If you are using Flexera ID-9 dongles to act as the ID for a floating license manager, or to lock software to the dongle, you will need to insure that the proper Windows drivers are installed. Otherwise the USB dongle will not be recognized and you will be unable to obtain a license.
What is a Flexera ID-9 Dongle?
A dongle is a serialized hardware key attached to a USB port on a computer. The dongle is used to limit or lock software access to whomever has the dongle attached to their computer system through the associated license file.
Unzip the downloaded driver file, FLEXID9_Windows_v8_13_aug_2020.zip, into a (temporary) directory.
The following files will be extracted to your temporary directory:
Install the Drivers
Right click on the file
Install.bat and select the option: Run as Administrator;
the batch file will:
copy haspsrm_win64.dll C:\windows\System32
copy haspsrm_win32.dll C:\windows\SysWOW64
Now right click on the file HASPUserSetup.exe and select the option: Run as Administrator:
An installer (from Gemalto) will start up. Agree to the license terms and answer the prompts.
You may now erase the temporary files that you unzipped to perform this driver installation.
To verify that the driver is working correctly, insert a Flexera ID 9 dongle into any USB port. Then start up the lmtools.exe program and go to the System Settings tab.
You should see in the box labeled "FLEXID" a serial number such as 9-3e7dbefe which indicates the key number for this USB dongle. Your license codes will be based on this serial number. This means if you move this USB dongle to another machine (and install the drivers, of course) you will also be able to move the software to the new machine.