Side by Side Error
December 11, 2012
After installing a 64 bit Windows program such as Qckvu3 or ODB2GBR and attempting to run the program the user gets an error message:
"the application has failed to start because its side-by-side configuration is incorrect"
This occurs when the program is expecting certain Windows libraries that are not present in the operating system.
The solution is to install re-distributable libraries available from Microsoft. Artwork does not always include these by default in our install because in most cases they are already present in a Windows 7 operating system.
Download the Redistribution Library
vcredist_2008_x64.exe 4.84 MB
Once downloaded, execute the vcredist_2008_x64.exe. You will need admistrative privledges to do this.
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