Side by Side Error

December 11, 2012

After installing a 64 bit Windows program such as Qckvu3 or ODB2GBR and attempting to run the program the user gets an error message:

    "the application has failed to start because its side-by-side configuration is incorrect"

This occurs when the program is expecting certain Windows libraries that are not present in the operating system.

Solution

The solution is to install re-distributable libraries available from Microsoft. Artwork does not always include these by default in our install because in most cases they are already present in a Windows 7 operating system.

Procedure

Download the Redistribution Library

vcredist_2008_x64.exe 4.84 MB

Once downloaded, execute the vcredist_2008_x64.exe. You will need admistrative privledges to do this.



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