Side by Side Error

December 11, 2012

After installing a 64 bit Windows program such as Qckvu3 or ODB2GBR and attempting to run the program the user gets an error message:

    "the application has failed to start because its side-by-side configuration is incorrect"

This occurs when the program is expecting certain Windows libraries that are not present in the operating system.


The solution is to install re-distributable libraries available from Microsoft. Artwork does not always include these by default in our install because in most cases they are already present in a Windows 7 operating system.


Download the Redistribution Library

vcredist_2008_x64.exe 4.84 MB

Once downloaded, execute the vcredist_2008_x64.exe. You will need admistrative privledges to do this.

417 Ingalls St. Unit C, Santa Cruz, CA 95060 831.426.6163 email: